Delivery Policy
At Audezin Online Store, we're dedicated to ensuring a smooth and transparent delivery process for all our products, including custom-made items and digital downloads. To provide you with a comprehensive understanding of our delivery procedures, please review the following policy:
1. Custom-Made Products:
- Our custom-made items are designed especially for you, and production typically takes 2 - 7 days from the date of your order.
- We take pride in crafting your unique products with great care, and we guarantee they meet the highest quality standards.
- Once your custom-made item is completed, it will be promptly dispatched to the delivery address you've specified.
2. Estimated Delivery Times (UK):
- Standard UK delivery times vary by product and may take approximately 3 - 10 days from the time your order is placed.
- Please note that specific delivery times may differ depending on the product and delivery location. To obtain the most accurate delivery estimate for your order, please consult the individual product pages.
3. Digital Downloads:
- Digital downloads, such as eBooks, planners, and other digital content, are available for instant download immediately following purchase.
- Upon completing your order, you will receive a confirmation email with a link to access and download the digital content. Additionally, you can retrieve your downloads by signing into your account on our website. - The number of download attempts for each file in a customer order is 5
4. International Delivery:
- For international orders, please anticipate additional time for delivery, which can vary based on the destination and the chosen shipping method during checkout. Estimated delivery times will be provided at the time of purchase.
5. Order Tracking:
- Tracking is provided for all shipped items. As soon as your order is dispatched, you will receive an email with tracking details to help you monitor your delivery.
6. Contact Us:
- If you have any inquiries or concerns regarding the delivery status of your order, our customer support team is available to assist you. We're committed to providing assistance to the best of our ability.
7. Delivery Charges:
- Certain orders may entail delivery charges, which will be clearly displayed during the checkout process. We recommend reviewing the total cost before finalizing your purchase.
We appreciate your choice of Audezin Online Store. We place great value on your trust in our products and services. If you require further clarification or assistance with your order, please don't hesitate to reach out to our dedicated customer support team. Your satisfaction is of utmost importance to us.